Dia out of Encino, California () We subscribed to eHarmony and you may, in this 2 hours, decided to cancel as the I would personally receive websites I preferred. We experience the site and you will was trained to-name a keen 800- count. I was told you to as We in past times got a free account (that we for the good faith thought was finalized) they would personal the brand new account basically desired nevertheless they create maybe not refund my bank card to the $251 towards that-seasons membership. Y out of Vancouver, Canada () We accompanied eHarmony in for a single-year-registration away from $250 (step three monthly premiums from $).
We closed my account online and emailed a buyers characteristics rep. My personal Summer bank card declaration signifies that eHarmony possess billed me $ to have an additional payment. We emailed the business to attempt to take care of this issue however, this new reaction I experienced back are they aren’t in a position to terminate my membership in addition to third fee will be energized towards . Their refund policy is extremely obscure and you can misleading. The customer qualities rep. Courtney from Venice, California () In my opinion eharmony has actually incorrect advertisements. In the first section of the email they enhance an alternate give away from 3 months with the cost of 1.
Very. Wayne regarding Coconut Creek, Florida () I have found the firm to-be extremely deceitful. It highlight higher suits, nevertheless of these that they delivered me was indeed not. We signed up to use the 100 % free seven-go out trial. It didn’t work with myself, and so i tried to cancelled on the internet however, We received a message claiming I’d to-name during the regular business hours. The person We spoke so you can talked me personally out of canceling by giving me personally another type of seven 100 % free months. I tried they again and still planned to terminate but this big date the individual We talked in order to was really impolite and you will told you I experienced went after dark seven days demo. She told you I am able to perhaps not get a refund and you will told myself just to continue using the time that i got already paid down to have.
One month later, I came across the services to get worst and never meeting my personal means, and so i made a decision to terminate the support
We shared with her that we wasn’t searching for with their qualities but she said also bad, you’re not getting a refund. Miranda regarding Clarksville TN () I enrolled in Vietnamita mujeres para el matrimonio per year during the eharmony becuase of one’s higher “deal”. I was subscribed to weekly and you will made a decision to terminate my properties (I experienced a thin length conditions plus in six months We got over 50 fits, to me it absolutely was too in love there try no way to genuinely browse thanks to all of that easily). It absolutely was that i was 8 occasions past the time restrict and they’ll perhaps not refund all money. I informed them they can costs me for the entire month, simply not the season plus they did not commit to it.
Then again, because you read, around the bottom of the web page, throughout the second to help you history paragraph, they changes to 3 months towards the cost of 1 For every Week
I’ve attempted numerous times to find ahold of someone and they remain informing me to produce a page, that we performed and you will had a simple form letter right back just how they might maybe not help me to and that they was attending manage to get thier currency, (exactly who expects grievances in just page in the current time? You will find terminated my personal credit and you may propose to report one later on costs given that fraudulant. In the meantime I will still inquire Louise Guerin (Customer Relations Manager) to own a solution. Yveth regarding Lanham MD () Extremely upset, I siged upwards to have thirty day period demonstration, payed the new subsription, their started a month since the, We have emailed eharmony, canceled this new subscription, they haven’t yet taken care of immediately me personally, or returned my mony. They don’t checklist a phone number to help you support service or bring a current email address to keep an open comunication.